We love hearing from our customers.

Whether you’re ordering our mole for the first time, looking for cooking tips, or tracking a delivery, our family is here to support you. Each batch is crafted with care, and we want your experience to feel just as warm and welcoming as our family table.

Check out our FAQs below, or reach out directly with any questions.

FREQUENTLY ASKED QUESTIONS

Do you ship nationwide?

Yes, we ship throughout the continental United States.

Does the mole need refrigeration?

Our mole is shelf-stable until opened. After opening, refrigerate to maintain freshness.

Do you offer local pickup?

Yes, pickup is available at our Staten Island location. Stop by to see what we have in stock.nopened and must be refrigerated after opening. Specific shelf life varies by product.

What’s the best way to use the mole?

Add chicken, turkey, or vegetable broth to reach your desired consistency, then simmer. It’s perfect with chicken, enchiladas, tamales, vegetables, and more. Check out our [recipes] for ideas.

Do you accept returns or exchanges?

Due to the nature of food products, we cannot accept returns. But if something doesn’t arrive as expected, please contact us and we’ll make it right.

Due to the nature of food products, we cannot accept returns. But if something doesn’t arrive as expected, please contact us and we’ll make it right.

Ingredients vary by product. Please review the label for common allergens such as nuts, sesame, soy, and wheat.

CONTACT US FOR ANY QUESTIONS

    Visit Us

    Want to stop by or pick up your order?

    355 Broadway Staten Island, NY 10310